Terms of service

1. What these terms cover

These terms apply when you use the Yapp app on iOS or Android phones and tablets, the Parent Portal, and the public pages at joinyapp.app (together, “Yapp”).

These documents are part of these terms:

• Community Guidelines: what you can and can’t post or do.
• For adults (18+) Virtual Items and Subscriptions Terms: gems, Looks, Boosts and other items, Yapp Plus and Pro, and refunds.
• For teens (13-17) Virtual Items and Subscriptions Terms: gems, Looks, Boosts and other items, and refunds.
• Parents and Guardians: parental consent and the Parent Portal terms.

These documents explain how we work and are worth reading, but they are not contract terms you have to accept: the Privacy Policy, How We Protect Teens, the Age Assurance and Biometric Notice, the Consumer Health Data Privacy Policy, our Child Safety Standards and the Intimate Image Removal process.

If these terms and another document disagree, these terms win, except that the Parents and Guardians terms win on parental consent and the Parent Portal.

2. Who can use Yapp

You can use Yapp if all of these are true:

• You are 13 or older. In some places the minimum age is higher (for example, 14 in Florida). The sign-up screens tell you if this applies where you live.
• You live in a US state where Yapp is open. Yapp is open only in the United States.
• You pass our age check (section 3).
• You haven’t been banned from Yapp before, and you aren’t creating an account to get around a ban.
• You are not required to register as a sex offender anywhere, and you have never been convicted of a sexual offense involving a child.
• You are not barred from receiving services under US law, including sanctions laws, and you don’t live in a country under a US government embargo.

You may have only one Yapp account. Accounts are personal: don’t share, sell, buy or transfer them. Each device can hold one member account and one Parent Portal account (on Android, per device user). We limit how many age checks can start from one device, and after you delete an account, a new one can’t be created from the same device or identity for 30 days.

Yapp runs on genuine iOS and Android phones and tablets with a supported operating system version, which the store listing shows. Emulators, rooted or jailbroken devices and desktop computers are refused, and you need the latest version of the app. When we raise the minimum operating system version, we tell you in the app and by email at least 30 days ahead, including how to cancel a subscription. Help, the legal pages, account deletion, Download my data and safety reports stay reachable from the refusal and update screens.

3. Age groups and age checks

Yapp has three age groups: 13-15, 16-17 and 18+. You only see, search for, message, call and get suggested to people in your own age group. Nobody can switch groups by changing a setting.

How the age check works:

• Before you start, we explain what the check does. Then you take a short selfie video. Our age assurance provider estimates your age from it and checks that you are a real person who is there at that moment.
• Adults also show a photo ID that shows they are 18 or older (a passport, driver’s license or other government ID; never a bank card), and we compare the face on the ID with the selfie.
• A typed birthday is never enough on its own. We may also use the age range your phone or app store shares with us (for example Apple’s Declared Age Range or Google Play Age Signals). A store or device signal can never move a verified teen into the adult group.
• If the check can’t confirm your age, you can try again. Adults can use the ID route. If you think a result is wrong, tap “This is wrong” and a person will review it. We aim to reply within 7 days. Your profile stays hidden from others until then.
• If the check shows you are under 13, you can’t use Yapp and we delete what you entered.
• We keep only the result of the check, the method, the provider, a reference number and the time. We delete face and ID images as soon as the check is done. The Age Assurance and Biometric Notice explains this in full.

Your age group changes only on a verified birthday. 13-15 moves to 16-17 automatically. On your 18th birthday your account pauses until you pass the adult ID check, so that nobody moves from a teen group to the adult group without one.

We may ask you to check your age or identity again (“Still you?”), for example if someone reports that you are in the wrong age group, you sign in on a new device, or something about your account looks unusual. While a re-check is pending, we may hide your profile.

Giving a false age, using someone else’s face or ID, or helping anyone else get around the age check breaks these terms and may be a crime. We close accounts that do this.

Age checks lower the risk that someone is in the wrong group. They can’t remove it completely. Section 15 explains what we can’t promise.

4. If you are under 18

If you are under 18 (or under the age when you become an adult where you live), please read these terms with a parent or guardian.

• In some US states, the law requires a parent or guardian to agree before a teen can have an account. If that applies to you, we ask for that agreement once, at sign-up. The parent or guardian agrees to these terms on your behalf. If they take their agreement back, your account is suspended until a parent or guardian agrees again or you reach the age where it isn’t needed. The Parents and Guardians terms explain how this works.
• Where it doesn’t apply, you can use Yapp without a parent. A parent link is always optional, and it doesn’t limit what you can do.
• In a few US states (today Tennessee), the law requires that a verified parent can view your privacy settings, set a daily time limit and schedule breaks. Where that applies, the sign-up tells you, those tools exist in the Parent Portal, and nothing else changes.
• If you are under 18 in Texas, we rely on the age category and parental consent your app store gives us. If the store reports no consent, you can’t use Yapp and we won’t enforce these terms against you.
• To buy anything, you need your parent’s or guardian’s permission wherever the law requires it. Your app store’s family controls may ask a parent to approve purchases.
• Teen protections (see How We Protect Teens) are always on for teen accounts. Some can be adjusted a little; most can’t be turned off.
• Nothing in these terms takes away any right the law gives minors, including any right to cancel a contract.

5. Your account

You sign in with Apple or Google. Keep your phone and that sign-in account secure, because anyone who can get into them can get into Yapp.

You are responsible for what happens on your account. That doesn’t apply to things caused by us, or by someone who got into your account even though you took reasonable care to keep it secure. If you think someone else is using your account, tell us right away through Help and contact or at support@joinyapp.app.

Your username must not pretend to be someone else, a brand, or Yapp staff. We may change or take back a username that breaks this rule, or one that a court or the law requires us to change.

6. How Yapp works

Yapp is for making friends. Don’t use it to look for a boyfriend, girlfriend or other partner, or for sex.

• New people can only send you a chat request: a short message you can read and reply to, or ignore. Replying accepts the contact. Ignoring is silent.
• Direct messages, snaps, voice notes, group chats and calls work only between accepted friends in the same age group. Calls work only when both of you have turned calls on.
• For adults (18+) Adults can also use Rooms, Plans, Pods, meetups and events. Meetups are for public places.
• We may add, change or remove features. If a change takes away something you paid for, the Virtual Items and Subscriptions Terms explain what happens.

7. Your content

For adults (18+) “Your content” means anything you put on Yapp: your profile, photos, videos, Pins, prompts, messages, voice notes, snaps, stories, room posts, event pages and reports.

For teens (13-17) “Your content” means anything you put on Yapp: your profile, photos, videos, Pins, prompts, messages, voice notes, snaps, stories and reports.

You own your content. To run Yapp, we need your permission to use it. So you give us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, adapt (for example, to resize a photo or blur sensitive media), display and share your content, and to let our service providers do the same for us. We use this license only to:

• run Yapp and show your content to the people you choose,
• keep Yapp and its users safe, including moderation, investigations and reports to the authorities,
• fix, protect and improve Yapp,
• meet our legal obligations.

We don’t use your content in advertising outside Yapp without asking you first. Yapp has no ads.

The license ends when you delete the content or your account, except for:

• copies other people kept the way Yapp allows (for example, a snap the sender let them save),
• copies we must or may keep for safety or legal reasons, as the Privacy Policy explains,
• backup copies, until they are overwritten.

You promise that you have the right to post your content and that it follows these terms and the Community Guidelines. Don’t post other people’s photos, music or creative work without their permission.

Snaps, View once messages and other limited-time content: when they close or expire, they are removed from the app, and Yapp keeps a safety copy for up to a year (longer if it’s reported), which only our safety team can open (Privacy Policy section 8). Yapp tries to block screenshots where the device allows. We can’t stop someone from taking a photo of their screen with another device. Only send what you’re comfortable with someone keeping.

If you send us ideas or feedback, we may use them freely without paying you.

8. Rules for using Yapp

Follow the Community Guidelines. In particular, don’t:

• break the law, or help or encourage anyone else to,
• share, ask for or create sexual content involving anyone under 18, groom or sexually exploit a child, or threaten to share someone’s intimate images (sextortion),
• share intimate images of anyone without their consent, including fake or AI-made images,
• post or send nudity or sexually explicit content anywhere on Yapp, including in private chats between adults,
• harass, bully, threaten, stalk or hate on anyone,
• try to contact, find or meet people outside your age group, or pretend to be a different age,
• pretend to be someone else or misrepresent who you are,
• ask teens to move to other apps, share contact details or meet in person,
• scam people, ask for money, or sell anything on Yapp,
• share someone’s private information without their permission,
• use bots, scripts or scrapers, collect information about other users, or access Yapp other than through our apps and public pages,
• copy, change, reverse engineer or resell Yapp, except where the law lets you,
• get around our security, rate limits, bans or safety features, or test them without our written permission,
• send spam, malware or anything that harms Yapp or anyone’s device,
• make false reports or abuse our reporting and appeal tools.

9. How we keep Yapp safe

We use a mix of people and technology to find and act on content and behavior that breaks our rules.

What our technology does:

• Hash checks: we compare uploaded photos and videos with lists of known child sexual abuse material and, where available, known intimate images that people have asked to have blocked. Anything on those lists is blocked and reviewed.
• Image checks: photos and videos are checked for possible nudity, sexual content and other sensitive content before they are sent. Automated flags can be wrong. Flagged media may be delivered with a sensitive-content label and blurred according to the recipient’s settings; teen accounts start with blurring on. Flagged media goes to moderator review, with teen content reviewed first. We remove content that breaks our rules and act on the accounts involved.
• Text checks: a teen’s first message in a chat request can’t contain links, phone numbers, usernames or invitations to other apps. We also check text for signs of scams, threats and grooming, and nudge people before they share personal details.
• Account signals: we look for signs of fake accounts, ban evasion and people trying to reach another age group.
• Profile photos must show your face. When you add or change your main photo, we ask for a fresh selfie and compare the two; the selfie is deleted as soon as the comparison is done.

Automated tools make mistakes. People review appeals, reports about serious harm, and decisions to close accounts. We can’t review everything before it is posted, and we don’t promise to find everything that breaks our rules.

How we deal with the most serious content that’s against the law:

• Child sexual exploitation and abuse: we remove it, close the accounts involved, report it to the National Center for Missing & Exploited Children (NCMEC) in the US and to the National Crime Agency (NCA) in the UK, and keep the evidence the law requires.
• Terrorism and violent extremism: we remove it, close the accounts involved, and tell the authorities where there is a threat to life or the law requires it.
• Intimate images shared without consent: we remove reported images within 48 hours and block copies (see Intimate Image Removal).
• Other content that’s against the law, such as threats, fraud, the sale of drugs or weapons, and hate crimes: we remove it when we have reason to think it’s against the law, and we may close accounts and tell the authorities.

How we protect teens from harmful content: pornography and content that encourages suicide, self-harm or eating disorders are not allowed anywhere on Yapp. Teens only see people and content from their own age group, flagged media arrives blurred, and searches or reports about self-harm, suicide, eating disorders or bullying show where to get support.

What we may do when rules are broken: remove or blur content, show a warning, limit features, hide a profile from Discover, suspend or close an account, block a device, and tell the police or other authorities. We tell you what we did and which rule it was about, unless telling you would put someone at risk or break the law.

We may share information with law enforcement when the law requires it, when we receive valid legal process, or when we believe in good faith that someone is in danger.

10. Reports, complaints and appeals

For adults (18+) You can report any profile, request, message, snap, story, room post or event. The person you report isn’t told who reported them. We aim to handle reports about serious harm within 24 hours and other reports within 72 hours. You can see the status of your reports in the Safety Center.

For teens (13-17) You can report any profile, request, message, snap or story. The person you report isn’t told who reported them. We aim to handle reports about serious harm within 24 hours and other reports within 72 hours. You can see the status of your reports in the Safety Center.

You can complain to us about:

• content you think is against the law or harmful, or that breaks these terms,
• a decision we made about your content or account,
• an age check result that you think is wrong, including being blocked from something because of your age,
• how we handle safety, including if you think we are not following our own rules or the law.

How to complain: use Help and contact in the app, the appeal button on the decision, or email support@joinyapp.app. You don’t need an account to complain about content. We confirm we’ve received your complaint and tell you what we decide.

Appeals: you can appeal a decision about your content or account within 6 months. A different person from the one who made the decision reviews it. We aim to answer appeals within 7 days, and within 14 days for account bans. If we got it wrong, we put things back as they were. We aim to answer age decision appeals within 7 days.

Once Yapp opens in the UK, if you live there and you aren’t happy with how we handled your complaint, you can tell Ofcom, the online safety regulator. Ofcom doesn’t decide individual complaints, but it uses them to check that services follow the law. You can also go to court (section 20).

11. Purchases

For adults (18+) Yapp is free to use. You can buy gems, Looks and other items, and adults can subscribe to Yapp Plus or Pro. Purchases are made through the Apple App Store or Google Play and follow their payment terms as well as our Virtual Items and Subscriptions Terms. Prices are shown in real money before you pay. Blocking, reporting, hiding your profile and verification are always free.

For teens (13-17) Yapp is free to use. You can buy gems, Looks and other items. Purchases are made through the Apple App Store or Google Play and follow their payment terms as well as our Virtual Items and Subscriptions Terms. Prices are shown in real money before you pay. Blocking, reporting, hiding your profile and verification are always free.

12. Apps, stores and other services

Yapp uses services run by other companies, such as Apple and Google for sign-in, payments and app distribution. Their own terms and privacy policies also apply to you when you use them. We aren’t responsible for those services.

Yapp may show links to other websites, such as help lines and safety resources. We don’t control them and aren’t responsible for them.

13. Our rights in Yapp

Yapp, including its software, design, Pando and the other characters, Looks, stickers, and the Yapp name and logo, belongs to us or our licensors and is protected by law.

We give you a personal, limited, non-exclusive, non-transferable and revocable license to use Yapp for yourself, not for business, as these terms allow. You may use open-source parts of Yapp under their own licenses, which are listed in About Yapp.

If you think something on Yapp infringes your copyright, send a notice to our designated agent: [Designated agent name], [Designated agent address], [Designated agent phone], dmca@joinyapp.app. Include what the law requires: your signature, the work you think was copied, where it is on Yapp, your contact details, a statement that you believe in good faith the use isn’t authorized, and a statement, under penalty of perjury, that your notice is accurate and you are the owner or authorized to act for them. We follow the US Digital Millennium Copyright Act notice and counter-notice process, and we close the accounts of people who repeatedly infringe. Our DMCA Policy has the details. For trademark concerns, contact legal@joinyapp.app.

14. Ending your account

You can delete your account at any time in Settings, either now or after a pause. Deactivating hides your account at once and deletes it permanently after 60 days (28 days in the UK, once Yapp opens there), unless you sign in again and choose to keep it. Deleting now starts permanent deletion straight away, within the shortest deadline the law sets where you live (for example, 5 business days for a 14- or 15-year-old’s own request in Florida). Some records are kept for safety and legal reasons, as the Privacy Policy explains. You can also hide your profile or take a break instead of leaving.

We may suspend or close your account, or limit features, if:

• you break these terms or the Community Guidelines, or we reasonably believe you did,
• you are not eligible to use Yapp, including because of your age or where you live,
• we need to protect other users, the public or Yapp, or
• the law, a court or a regulator requires it.

If we close your account because you broke the rules, you may not create a new one. We usually warn you first and give reasons, unless the breach is serious (for example, child safety, threats or scams), telling you would put someone at risk, or the law doesn’t allow it. You can appeal (section 10).

If we close Yapp completely, or close your account when you haven’t broken these terms, we will give you reasonable notice where we can and refund what the Virtual Items and Subscriptions Terms say we refund.

Sections 7 (for copies we may keep), 13, 15 to 21 and anything else that by its nature should continue still apply after your account ends.

15. What we can’t promise

We work hard to keep Yapp safe and running, but we can’t promise everything. To the extent the law allows:

• Yapp is provided “as is” and “as available”. We may have outages, bugs, delays or lost content.
• We don’t promise that other users are who they say they are, are the age they say, or will behave well. Age checks and photo checks reduce these risks; they don’t remove them. We don’t run criminal background checks.
• For adults (18+) You are responsible for how you act with other people, on Yapp and off it. Be careful about sharing personal details and meeting in person. Adults who go to meetups and events do so at their own risk; use public places and the Safety kit.
• For teens (13-17) You are responsible for how you act with other people, on Yapp and off it. Be careful about sharing personal details, and never meet someone from Yapp in person on your own.
• We don’t give medical, mental health, legal or other professional advice. If you or someone else is in danger, call 911 in the US or 999 in the UK.
• In the US, we make no promises beyond those in these terms, and we disclaim implied warranties such as merchantability, fitness for a particular purpose and non-infringement.

For adults (18+) If you are 18 or older and don’t live in the UK: if you have a dispute with another user, you release us from claims arising from that dispute, except to the extent caused by our own breach of these terms. If you live in California, you waive California Civil Code section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

This section doesn’t affect your statutory rights. Once Yapp opens in the UK, section 20 explains the rights of people who live there.

16. Limits on our responsibility

This section applies to the extent the law allows. Once Yapp opens in the UK, section 20 applies instead if you live there.

• For adults (18+) We are not liable for the content, actions or inactions of other users or anyone else, on or off Yapp, including at meetups and events.
• For teens (13-17) We are not liable for the content, actions or inactions of other users or anyone else, on or off Yapp.
• We are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data, goodwill or business opportunities, even if we were told they were possible.
• Our total liability for all claims relating to Yapp or these terms is limited to the greater of US$100 or the amount you paid for Yapp through your app store in the 12 months before the claim arose.

Nothing in these terms limits or excludes liability that the law doesn’t allow us to limit or exclude, such as liability for fraud, gross negligence, willful misconduct, or for death or personal injury where the law of your state doesn’t allow that to be limited. These terms also don’t reduce any duty the law places on us to protect children, and they don’t take away any rights you have under consumer law.

For adults (18+) 17. If you cause us loss (adults only)

This section applies only if you are 18 or older and don’t live in the UK.

You agree to defend, indemnify and hold harmless Yapp and our officers, employees and agents against claims, losses and costs (including reasonable legal fees) brought by someone else that come from:

• your content,
• your breaking these terms or the law, or
• your conduct toward other people, on or off Yapp, including at meetups and events.

This doesn’t apply to the extent the claim was caused by our own breach, negligence or misconduct. We will tell you about any claim, and you can choose your own lawyer, but we may take part with our own lawyer.

18. Changes to these terms

We may update these terms as Yapp or the law changes. If a change matters, we tell you in the app at least 30 days before it takes effect, unless we need to change something sooner for legal or safety reasons. If you don’t agree, you can delete your account before the change takes effect; if you paid for a subscription, the Virtual Items and Subscriptions Terms explain your refund options. If you keep using Yapp after the change takes effect, the new terms apply.

Where the law requires a parent’s agreement for a teen, and a change counts as significant under that law, we ask for the parent’s agreement again (in Texas, through the app store), and the teen can’t use the affected features until it is given.

Changes to section 19 work as section 19 describes.

19. Disputes for people who live in the United States

For teens (13-17) If you’re under 18, ask a parent or guardian to read this part with you.

Please read this section carefully. It affects how you can bring claims against us and limits class actions. It applies only if you live in the United States. If you live anywhere else, including the UK, it does not apply to you.

19.1 Talk to us first

Most problems can be fixed quickly. Before starting a claim, send us a short description of the problem, what you want, and how to reach you, to legal@joinyapp.app or through Help and contact. We will try to resolve it within 60 days. We do the same before bringing a claim against you. Deadlines for bringing claims pause during these 60 days.

19.2 Individual arbitration

If we can’t resolve it, you and we agree that any dispute about Yapp or these terms will be decided by a neutral arbitrator in individual arbitration, not by a judge or jury. This includes disputes about whether this section applies or can be enforced, except as section 19.6 says.

• Arbitration is run by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, available at adr.org. If the AAA can’t act, the parties will choose another provider, or a court will.
• The Federal Arbitration Act governs this section.
• The arbitrator can award the same individual relief a court could, and must follow these terms and the law.
• If your claim is for US$25,000 or less, it is decided on written documents unless you or the arbitrator asks for a hearing. Hearings can be by video or in the county where you live.
• For claims you bring, you pay at most the AAA consumer filing fee, and we pay all other AAA and arbitrator fees. We won’t ask you to pay our legal fees unless the arbitrator finds your claim was frivolous or brought for an improper purpose.

19.3 What stays out of arbitration

Either of us can instead:

• bring an individual claim in small claims court, as long as it stays there,
• go to court about the misuse of intellectual property, such as copyright, trademarks or trade secrets,
• ask a court for an order to stop abuse of Yapp, such as hacking, scraping or ongoing harm to others.

Requests for public injunctive relief (an order that mainly benefits the general public) go to court after the individual claims in arbitration are decided, where the law of your state doesn’t allow them to be waived.

Reporting a crime, complaining to a government agency, or asking a regulator to act is never limited by this section.

19.4 No class actions

You and we may bring claims only individually, not as a plaintiff or class member in any class, collective, consolidated or representative action. The arbitrator may not combine claims of different people without the consent of both you and us. You and we also give up the right to a jury trial.

19.5 Many similar claims

If 25 or more similar claims are brought against us by or with the help of the same lawyers or organizations, the AAA’s Mass Arbitration Supplementary Rules apply. Ten claims (five picked by each side) go first. The rest wait, with deadlines paused, while the parties try mediation using the results of the first claims. If mediation doesn’t resolve them, the remaining claims go forward in arbitration in batches. You and we each keep the right to go to small claims court instead.

19.6 If part of this section can’t be enforced

If a court decides that section 19.4 can’t be enforced for a particular claim or request for relief, that claim or relief goes to court, not arbitration, and waits until any arbitration of the remaining claims ends. The rest of section 19 still applies.

19.7 Opting out

You can opt out of sections 19.2 to 19.6 within 30 days. The 30 days start when you agree to these terms as an adult or when your age check finishes, whichever is later. To opt out, use “Opt out of arbitration” in Help and contact, or email legal@joinyapp.app from the email address of your Apple or Google sign-in with the subject “Arbitration opt-out”. An email counts from the time we receive your first one. We confirm every opt-out by email to your sign-in address, and we may ask you to confirm an email opt-out from that address or in the app. Opting out doesn’t affect anything else in these terms or your use of Yapp.

19.8 Minors and parents

We won’t rely on this section for any claim about something that happened while you were under 18. When you turn 18 and agree to these terms as an adult, a new 30-day window to opt out opens, as section 19.7 describes. Nothing here takes away a minor’s right under the law to cancel a contract.

19.9 Changes to this section

If we change this section, the change applies only to disputes that arise after it takes effect, and you get a new 30 days from when the change takes effect to opt out of sections 19.2 to 19.6 entirely, in the way section 19.7 describes.

19.10 Law and courts

These terms are governed by the laws of [State of incorporation], without regard to conflict of laws rules, and by the Federal Arbitration Act for section 19. Any claim that is not arbitrated goes to the state or federal courts in [County and State], and you and we agree to their jurisdiction, unless the law of your state gives you the right to sue where you live.

19.11 Time limits

To the extent the law allows, any claim has to be brought within one year after it arises. Claims by minors, and claims for which your state does not allow a shorter time limit, follow the time limits the law sets.

20. If you live in the United Kingdom, once Yapp opens there

Yapp isn’t open in the UK yet. Once Yapp opens there, this section applies to you if you live in the UK, and it replaces sections 16, 17 and 19.

• Your legal rights: you have legal rights as a consumer, including that Yapp’s digital content and services must be as described, fit for purpose and of satisfactory quality, and provided with reasonable care and skill. Nothing in these terms affects those rights. Citizens Advice can tell you more.
• Our responsibility to you: if we break these terms or fail to use reasonable care and skill, we are responsible for loss or damage you suffer that was a foreseeable result. Loss is foreseeable if it was obvious it would happen or if we both knew it might happen when you started using Yapp. If our digital content damages your device or other digital content because we didn’t use reasonable care and skill, we will repair the damage or compensate you.
• What we are not responsible for: losses that were not foreseeable, losses caused by things outside our control, losses caused by other users except where our own breach or failure to use reasonable care and skill caused or contributed to them, and business losses (Yapp is for personal use only).
• What we never limit: our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law doesn’t allow us to limit.
• Amount: apart from the things we never limit and from damage to your device, our total liability to you is limited to the greater of £100 or the amount you paid for Yapp through your app store in the 12 months before the claim.
• Losses you cause: you are responsible for losses you cause us by breaking these terms, where those losses were foreseeable.
• Law and courts: these terms are governed by the law of the part of the UK where you live (England and Wales, Scotland or Northern Ireland), and you can bring claims in the courts there. Arbitration and the class-action waiver in section 19 don’t apply to you, and nothing in these terms requires you to use arbitration (Arbitration Act 1996, section 91).
• Contracts with under-18s: if you are under 18, the law protects you when you make contracts, and some of these terms may not be enforceable against you. Even so, you need to follow the rules in sections 2, 3 and 8 and the Community Guidelines to keep using Yapp.

21. If you downloaded Yapp from the Apple App Store

These terms are between you and us, not Apple. Apple is not responsible for Yapp or its content.

• Apple has no obligation to provide maintenance or support for Yapp.
• If Yapp fails to meet a warranty that applies by law, you can tell Apple, and Apple will refund the purchase price of the app (if any). To the extent the law allows, Apple has no other warranty obligation for Yapp, and any other claims, losses or costs from a failure to meet a warranty are our responsibility under these terms.
• We, not Apple, are responsible for handling claims from you or anyone else about Yapp, including product liability claims, claims that Yapp fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
• If anyone claims that Yapp or your use of it infringes their intellectual property rights, we, not Apple, are responsible for investigating, defending, settling and discharging the claim.
• You confirm that you are not in a country subject to a US government embargo or designated as a “terrorist supporting” country, and that you are not on any US government list of prohibited or restricted parties.
• You also need to follow any third-party terms that apply to you, such as your mobile carrier’s terms.
• Apple and its subsidiaries are third-party beneficiaries of these terms. Once you accept them, Apple has the right to enforce them against you as a third-party beneficiary.

Your license to use the iOS app is limited to Apple-branded devices you own or control, as the App Store’s Usage Rules allow.

22. Other legal terms

• These terms, and the documents in section 1 that form part of them, are the whole agreement between you and us about Yapp.
• If a court finds part of these terms unenforceable, the rest still applies, except as section 19.6 says.
• If we don’t enforce a term straight away, we can still enforce it later.
• You may not transfer your rights under these terms. We may transfer ours to a company that takes over Yapp, and your rights under these terms and the law stay the same. Once Yapp opens in the UK, if you live there and you aren’t happy with the transfer, you can delete your account and get the refund section 14 describes.
• We aren’t responsible for delays or failures caused by things outside our reasonable control.
• We may send you notices in the app, by push notification or to the email address of your sign-in account. You can contact us at support@joinyapp.app or [Address].
• These terms are written in English. Headings are for convenience only.
• If you live in California: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs can be reached in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

23. Contact

Latency LLC, [Address]. Support: support@joinyapp.app. Legal notices and arbitration opt-outs: legal@joinyapp.app. Copyright notices: dmca@joinyapp.app. Law enforcement: lawenforcement@joinyapp.app.