Help

Quick answers about Yapp. Can’t find yours? Email support@joinyapp.app.

Getting started

What is Yapp?

Yapp is a friendship app, not a dating app. You meet people your own age, send a chat request they can read, and start talking once you’re both friends.

When can I get Yapp?

Coming soon to iPhone, iPad and Android. Yapp opens in the United States first. There’s no waitlist to join.

Who can join?

Anyone 13 or older in the United States. Teens (13-15 and 16-17) and adults (18+) use separate age groups that never see, search or message each other.

How does Yapp know my age?

Before you sign in, Yapp asks for your birth month and year. With the age range from your App Store or Google Play account, that places you in your age group. Under-13s can’t join.

Your first answer stands. Changing it later needs a review. Age Assurance and Biometric Notice

Does Yapp cost anything?

Yapp is free, with no ads. Adults can subscribe to Yapp Plus or Pro, and gems buy extras like Boosts. Blocking, reporting, hiding and verification are always free. Virtual Items and Subscriptions

Friends and chats

How do friendships start?

You send a chat request: a short message the other person can read before they decide. They reply to accept, or ignore it and nothing else happens. Messages, snaps and calls open only once you’re friends.

Are calls recorded?

Video calls are recorded for safety and kept for 30 days. Voice calls aren’t recorded.

Are my messages encrypted?

Encrypted in transit and at rest, not end-to-end. Yapp’s safety systems scan content, and our team can review it to keep people safe or when the law requires or allows it.

Account help

I can’t sign in

Yapp signs you in with Apple or Google. Use the same Apple or Google account you joined with.

Sign-in works only from the United States, where Yapp will open first.

Yapp can’t sign you in from account details, a photo or an email alone: Apple or Google restores your access. The sign-in help page links their recovery and lets you ask us for help. Help signing in

How do I delete my account?

In the app, go to Settings > Delete account. Without the app, use our account deletion page. Delete your account

Can I get a copy of my data?

Yes. In the app, go to Settings > Download my data. Without the app, or for any other privacy request, use the privacy request page. Privacy requests

Safety

How do I report or block someone?

You can report any profile, chat request, message, snap or story in the app, and block anyone. Both are free, and the person you report isn’t told who reported them. The Safety Center shows the status of your reports.

If someone is in immediate danger, call 911. To reach our safety team, email safety@joinyapp.app.

I’m a parent. What should I know?

Teens only meet people in their own age group, start with a private profile and get sensitive media blurred. The optional Parent Portal shows activity, never message content. Parents and guardians